How can I reduce the risk of customs delays with future orders?

To help reduce the risk of delays at customs, please make sure your delivery details (name, address, and contact information) are accurate and complete when placing your order. If the courier or customs authorities contact you for additional information, we recommend responding as quickly as possible.

We also suggest checking your country’s import regulations for supplements before ordering, as requirements can vary. At Bioniq, we provide all necessary documentation to support a smooth clearance process, but please note that the final decision and processing times rest with your local customs authorities.